Last Updated: September, 2026
ITeSphere (“ITeSphere”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect and disclose information when you visit our website, contact us, use our services, or otherwise interact with ITeSphere.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us when you:
- Contact us through our website
- Submit an inquiry or contact form
- Book a consultation or meeting
- Request information about our services
- Communicate with us by email, phone or WhatsApp
- Become a client or engage our services
- Subscribe to updates or other communications
Depending on how you interact with us, this information may include:
- Full name
- Company or organization name
- Email address
- Phone number
- WhatsApp number
- Business address
- Project or service requirements
- Information you provide in messages or inquiries
- Other information you voluntarily provide
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
We may use cookies and similar technologies to help operate, secure and improve our website.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Communicate with you about our services
- Schedule and manage meetings
- Provide requested services
- Prepare proposals and quotations
- Understand your requirements
- Provide customer support
- Maintain and improve our website
- Improve our services and user experience
- Protect our website, systems and users
- Detect and prevent fraud, abuse or security issues
- Comply with applicable legal and regulatory requirements
We use your information only for legitimate business purposes and in accordance with this Privacy Policy.
4. Communications
If you contact us, we may use the contact information you provide to respond to your inquiry or communicate with you about a service or project.
We may contact you through:
- Phone
- Other communication methods you have provided
If you receive optional marketing communications from us, you can request to stop receiving them at any time.
5. Cookies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember information about your visit.
We may use cookies for purposes such as:
- Website functionality
- Security
- Analytics
- Performance
- Understanding how visitors use our website
- Improving the website experience
Some third-party services integrated into our website may also use cookies or similar technologies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use third-party services to operate and improve our website and business.
These services may include providers for:
- Website hosting
- Analytics
- Meeting scheduling
- Cloud services
- Payment processing
- Customer relationship management
- Security
- Communication
- Website performance
These providers may process information on our behalf or collect information according to their own privacy policies.
Where appropriate, we encourage you to review the privacy policies of third-party services you interact with through our website.
7. Cal.com and Meeting Bookings
If you book a consultation with ITeSphere through our online scheduling system, information such as your name, email address, company information, meeting details and information you provide during the booking process may be collected and processed to schedule and manage the meeting.
We may use third-party scheduling and video-conferencing services to facilitate these meetings.
Information submitted through those services may also be subject to their respective privacy policies.
8. WhatsApp
If you contact ITeSphere through WhatsApp, your communication will be processed through WhatsApp and its applicable services.
Information shared through WhatsApp may include your name, phone number, messages and other information you voluntarily provide.
Please review WhatsApp’s own privacy policy for information about how WhatsApp processes personal data.
9. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our business, provide services, communicate with you, or maintain our website and systems.
We may also disclose information when we believe disclosure is necessary to:
- Comply with applicable law
- Respond to lawful requests from authorities
- Protect our rights or property
- Prevent fraud or security issues
- Protect the safety of our users, clients or others
- Enforce our agreements
Where third parties process information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
You should avoid sending highly sensitive or confidential information through public website forms or ordinary email unless specifically requested through an appropriate secure channel.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information may depend on:
- The nature of the information
- Why it was collected
- Whether we have an ongoing business relationship with you
- Legal, accounting or regulatory requirements
- Legitimate business requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing
- Request restriction of processing in certain circumstances
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To exercise a privacy-related right, contact us using the details below.
We may need to verify your identity before fulfilling certain requests.
13. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
14. International Data Transfers
ITeSphere may use service providers and technology platforms that operate in different countries.
As a result, personal information may be processed or stored outside the country where you live.
Where applicable, we take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy requirements.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy or how ITeSphere handles your information, you can contact us using the details below.
ITeSphere Global Ltd
Banasree, Dhaka, Bangladesh
Email: hello@itesphere.com
Phone: +880 1793 997975
You can also use our Contact Us page to send us an inquiry.
